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Palms Extra - Terms & Conditions

Company Number: 04737037

Before you will be able to make a purchase you will need to register for an online account.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we will need to be able to complete the order.

We accept all major credit and debit cards as well as PayPal payments for orders. For orders placed outside the UK, please contact our office directly to process your request. If you are not paying by one of the aforementioned means, a representative will contact you to arrange payment. The order will not be dispatched until payment is received and bank details can be supplied for BACs payments.

Confirmation of your order will be emailed to you; this will indicate that your order has been received for processing. We will confirm acceptance of your order, and hence a contract between us when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently underpriced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Back Orders

We do not offer back orders. If a product is out of stock please email head office who will add your request to our waiting list to contact you when the product is available.

Tax Charges

For orders made from the UK 20% VAT is added. For orders outside of the UK into the European Union, a VAT number must be supplied.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.


Trading terms and conditions apply in Great Britain and Northern Ireland and are subject to alteration without notice. Acceptance of these conditions shall be implied by the placing of any order. All communications shall be directed to the company's registered office at; Palms Extra Ltd, 7 Holkham Road, Orton Southgate, Peterborough, Cambridgeshire, PE2 6TE. Company registered number 04737037, VAT number 814005280.

Remittance Terms

Palms Extra Ltd reserves the right to charge carriage on any order. Where credit terms are offered payment shall be made within 30 days of invoice.

No title to or property in the goods delivered shall pass to the purchaser until full payment, including any tax, has been made to Palms Extra Ltd. Until payment for goods is made the purchaser shall hold all goods delivered on a fiduciary basis only. The purchaser, however, has the rights to sell such goods but shall, to the extent that payment has not otherwise been made, hold the proceeds of sale thereof on behalf of Palms Extra Ltd.